宠物猫狗FAQS

Frequently Asked Questions FAQs

We have collected the most frequently asked questions about cats and dogs that pet owners are most concerned about. Click the"+" sign next to the question to view detailed answers. If you have more questions, please feel free to contact us.

What are your sample lead times and costs? +

Sample fees and lead time vary by product. For in-stock samples, we ship within 3 days.

What are your minimum order quantities (MOQ)? +

MOQ varies by product. Please contact us with your specific product selection, and we'll confirm the MOQ right away.

What are the key advantages of your products? +

a)Industry Expertise – Deep understanding of pet product regulations and market trends across multiple export destinations.

b)Full OEM/ODM capabilities with design support, allowing you to build your own brand efficiently.

c)Quality Assurance – Rigorous supplier audits and pre-shipment inspections to meet international standards.

d)Cost Optimization – Leveraging economies of scale and streamlined logistics to deliver competitive pricing without compromising quality.

e)One-Stop Sourcing for All Pet Needs – We offer a comprehensive product range covering every aspect of pet life: food, apparel, housing, travel accessories, toys, grooming, and health products, simplifying your procurement process.

f)Comprehensive After-Sales Support – Dedicated customer service for post-delivery issues, quality guarantees, and long-term partnership maintenance.

Do you accept OEM/custom designs for all items? +

Yes, OEM designs are welcome across our entire product range.

What is the lead time for mass production? +

Typically 30-35 days after sample approval, depending on order quantity and design complexity.

What are your packaging and shipping options? +

We use standard carton packaging, fully customizable to your requirements, including custom logos and branded packaging. We provide comprehensive logistics solutions via land transport, sea freight, and air freight to meet diverse shipping requirements and budgets. Our team will recommend the optimal shipping method based on your order volume, urgency, and destination, ensuring cost-effective and reliable delivery worldwide.

Online Customer Service

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You can inquire about mass production lead time, OEM/ODM, MOQ, contact information, payment methods, shipping time, loading port, sample time, certificates, test report or product quality.
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